Shipping Policy
Ridgewell Apparel LLC provides shipping services for men’s clothing purchased through ridgewellapparel.com.
1. Shipping Area
We currently ship orders within the United States only.
We do not currently offer international shipping.
2. Order Processing
Orders are normally processed within 1–2 business days after payment has been successfully confirmed.
Orders placed during weekends or holidays may begin processing on the next available business day.
Customers will receive order-related information using the contact information provided during checkout.
3. Shipping Time
After an order has been processed, standard delivery generally takes approximately 3–7 business days.
The estimated total fulfillment timeline is:
1–2 business days for processing + 3–7 business days for shipping = approximately 4–9 business days total.
Delivery estimates are not guaranteed delivery dates.
4. Shipping Carrier
Orders may be delivered through established U.S. shipping carriers and delivery services selected according to order requirements and destination.
Carrier availability may vary depending on the customer’s location.
5. Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Ridgewell Apparel LLC is not responsible for delays, additional shipping costs, or delivery problems caused by incorrect or incomplete address information supplied by the customer.
6. Delayed Deliveries
Although we work to meet the estimated delivery timeframe, shipping delays may occasionally occur due to:
- Severe weather
- Carrier operational delays
- Holidays
- Incorrect address information
- High shipping volume
- Natural disasters
- Other circumstances outside our reasonable control
If an order appears significantly delayed, customers may contact us at [email protected] for assistance.
7. Lost or Damaged Packages
If a package appears to have been lost or arrives damaged, customers should contact us as soon as reasonably possible at [email protected] and provide their order information.
We will review the available delivery information and work with the applicable shipping carrier when appropriate.
8. Contact Information
Ridgewell Apparel LLC
4500 S FOUR MILE RUN DR
ARLINGTON, VA 22204
Email: [email protected]
Website: ridgewellapparel.com
